What is the Mehrabian rule?
Molly Will
2025-07-20 23:35:24
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: 10
Mehrabian’s 7-38-55 Communication model says that 7% of the meaning of feelings and attitudes takes place through the words we use in spoken communications, while 38% takes place through tone and voice and the remaining 55% of communication of these factors take place through the body language we use. Based on research, Albert Mehrabian has concluded that only 7% of feelings and attitudes takes place through the words we use in spoken communications, while 38% takes place through tone and voice and the remaining 55% take place through body language. We are often told that tone, body language, nuance and facial expressions play a huge role in our communications. Mehrabian’s 7-38-55 Communication Model shown as a pie chart illustrates this concept. We convey huge amounts of information through our tone and body language, not just our words. Even Professor Mehrabian called out words of caution around the absolute accuracy of these percentage in his work, noting that his research focused on the communication of emotions and feeling. Regardless of the exact accuracy of the model, the underlying message, that words alone don’t constitute communication, is very important. Many individuals and leaders fail to appreciate the importance of other means of communication, such as non-verbal signs from others, which can improve their awareness of others and their awareness of the impact of their words and actions on others.
Rosa Gislason
2025-07-20 23:32:06
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: 13
The 7-38-55 rule is a concept concerning the communication of emotions. The rule states that 7 percent of meaning is communicated through spoken word, 38 percent through tone of voice, and 55 percent through body language. It was developed by psychology professor Albert Mehrabian at the University of California, Los Angeles, who laid out the concept in his 1971 book Silent Messages. According to the 7-38-55 rule, 93 percent of meaning is communicated non-verbally. Your tone of voice and body language are much more important than what you’re actually saying. The rule is also sometimes referred to as the Mehrabian rule, with the same concept applying, that nonverbal cues like body language and tone of voice can communicate more about a person’s feelings than their words.
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