What are three areas we need to consider when using nonverbal cues?
Curt Bartoletti
2025-07-21 00:43:34
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: 8
When leading a session, whether it be teaching a vocational course or a senior leadership meeting, your behaviour influences the behaviour of others. What we do with our body has great impact on those around us, especially those we wish to influence. FACIAL FEEDBACK is important as your face has the power to raise self esteem or reduce confidence. POSITIONING is also crucial as the place where you deliver a message can create a negative feeling within those you are teaching. HANDS movement should represent something, otherwise every movement will create a problem by contradicting your words and distracting your audience from what you are saying. Managing our body plays a big role in the environment we create, how we achieve our objectives and the relationships we build. We need to consider our facial expressions, the positioning of our body in a space, and the use of our hands when communicating non-verbally. We should be mindful of what we do and where, and use different spaces to convey different messages. We should also use our hands with meaning and ensure that our body language supports our words.
Lavonne Larkin
2025-07-21 00:41:16
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: 15
We need to make sure that each element is matched with each other and the message to ensure our message is received and understood.
When we communicate on a face to face basis, we use all 3 of these elements.
If we want to communicate effectively, we need to give thought to all 3.
Body Language – the visible actions that we show to others using all parts of our body – 55%
Voice – the pitch, pace, tone and volume of our voice – 38%
Words – the actual words that make up our message – 7%
You want to deliver a positive upbeat message, but your tone is monotone and your body language negative.
You need people to believe in your message and take action, but you are fidgeting, you look nervous and don’t make eye contact.
You are delivering a difficult message, but you have the right body language and tone, yet you are trying to put too much of a positive spin on things by using too much positive language.
When all 3 communication elements don’t work together, we can’t communicate effectively.
Here the assumption is that we lose body language, in some cases, it is thought that the percentage split changes to 70% voice and 30% words.
Body language still plays an important part in communicating on the phone, especially when communicating with clients or customers.
The difficulty is that words can be easily misinterpreted or misunderstood, this is why we should take careful care about the words we use.
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