How to resolve conflict in a childcare setting?
Kendrick Larkin
2025-08-20 02:29:29
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: 16
Let children know through your calm approach that conflicts are okay and that they can be resolved with help. Describe each child’s facial expressions and make the same expression yourself. Name feelings and talk them through the conflict. Calm them with gentle touches and a soft voice. When conflict arises, approach the situation quickly and calmly, stopping any hurtful behavior or language. Use a calm, soft voice and position yourself at eye level with children. Listen to all sides of a conflict. Rather than solving the problem for children, help generate ideas of how they might solve the problem. Have children discuss the problem, while guiding them towards solutions. Teach problem solving skills as a part of the curriculum. Provide classroom materials that facilitate problem-solving & conflict resolution skills.
Javonte Wisozk
2025-08-11 03:30:50
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: 23
To resolve conflict in a childcare setting, it’s helpful to set some clear rules for your nursery, so that everyone knows what is acceptable and unacceptable behaviour and what will happen if conflict arises. Keep the rules simple and make sure that all of the children understand and buy into them. Even very small children are capable of resolving their own conflicts, and if possible should be left alone to do so. However, if a child is being hurt, or getting particularly upset, or the conflict is spiralling out of control in some other way, then obviously intervention will be necessary. When adult intervention is necessary, step in calmly, physically protect any child who is getting hurt, remove any contentious objects, and briefly remind them about the nursery rules. Model good communication skills by talking calmly, asking simple questions and listening carefully, let each child have a turn to speak, acknowledge everyone’s point of view and feelings, and don’t apportion blame or take sides. Ask them for ideas about how to resolve the situation and explore all of the ideas with the children, and agree on a solution, then praise them for resolving their conflict. After the conflict has been resolved and everyone has calmed down, a quick debriefing session would be useful to help reinforce the learning experience, gather the children together again and recap what happened, get the children to describe it in their own words, and ask them to come up with some ideas about how they might be able to avoid that particular conflict happening again and resolve it by themselves next time.
Roxane Heaney
2025-08-04 13:24:49
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: 27
Establish Clear Rules and Expectations Set clear guidelines for behavior and consequences to prevent conflicts from arising.
Encourage Open Communication Create a safe space for children to express their feelings and concerns openly.
Teach Conflict Resolution Skills Provide training on how to resolve conflicts peacefully and respectfully.
Stay Neutral and Remain Calm Avoid taking sides and model calm and composed behavior during conflicts.
Follow Up and Provide Support Check in with the children involved after the conflict is resolved and offer support if needed.
By implementing these best practices, residential childcare settings can effectively manage conflicts and create a positive and supportive environment for the children in their care.
Otha Barton
2025-07-24 17:03:31
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: 20
Have communication as a priority: Ensure that communication between staff is as easy as possible.
Information about children should be shared across your nursery software platform.
Clear roles and responsibility understanding: When roles and expectations are in the grey area, it can cause issues among staff.
Your job roles should be regularly revised during meetings with practitioners.
Remain calm: When conflict arises between children, it is important not to be reactive with your approach.
Take a pause and remain calm with your body language, tone and facial expressions.
Separate the children: Space can be the best way to give each child time to regulate their emotions.
Listen carefully: You are building the foundation skills for managing friendship disputes.
Allow the child time to talk about their point of view with any conflicts, helping them to verbalise their thoughts.
Model positive social interactions: Continue to model positive interactions with adults and children around the setting.
Highlight and praise when children mirror the same kind words, hands or feet.
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